Quality Guideline
  To be an enterprise offering service of good quality;
  To manufacture products catering for consumers’ taste;
  To foster nationwide well-known brand;

Quality Objective
  To implement ISO 9001:2000, establish, maintain and perfect the quality management system in a sustainable way
  The lump sum inspection rate of the up-to-standard products would be no less than 92%, with an annual increase over 1% on the basis of the previous year in three years
  The rate of up-to-standard products should be 100%, the consumers’ extent of content should be over 90%, with an annual increase over 1% on the basis of the previous year

Quality Guarantee
The enterprise takes 100% responsibility of the products; The service will be 100% to the customers content.

Service Guarantee
Scope of Quality Guarantee
I. Training Group:
 1. we will assign advanced engineers to organize training in group, theory study and practice as well.
 2. Technical skills required by the factory after theory study and practice
     First, learners should grasp basic theory, characteristics and functions of specified cars
    Second, they can operate skillfully according to the procedures
    Third, they can eliminate general technical difficulties
II. Service Branch. Location. Technical Force. Ways of contact
   1. Service Branch: “Dongfeng Factory Service Station
   2. Location: Covering provinces, local places, city and town where you live
   3. Technical Force: those who are up to the standard of “engineer” in accordance with the general requirement of Dongfeng Factory
III. Free service Scheme and time limit
   1. Free service time: lifetime
   2. six months free service from the operating date on, on the condition of regular use and traveling within 10000 km.( excluding fragile accessory )
   3. 24 hours at service
   4. assign technicians to visit regularly or irregularly during annual flood-preventing period, and eliminate difficulties in existence and prevent potential ones
IV. Terms of the marketing price of accessory after free service period
   1. Terms: supply accessories at local Dongfeng Service Station, and deliver goods directly at customers demand
   2. Only production costs are changed without extra fees for the accessory